Policies

Delivery & installation

Your kit does not arrive as a box of parts. Our technicians deliver it, install it, connect it and show you how to use it — so it works from day one.

Greater Cairo

Free delivery, professional installation and hands-on training are included with every kit. Installation is typically scheduled within about 7 to 21 days of your order.

Al Alamein, Ras El Hekma & Alexandria

We deliver and install in these areas too, for an additional delivery and installation fee per kit:

Starter kit8,000 EGP

Security+ kit12,500 EGP

Full Smart Home kit15,000 EGP

The fee covers delivery, professional installation and training in these areas. We confirm the details with you when you place your order.

What is included

Delivery of your kit in GetSmart packaging.
Professional mounting, wiring and configuration of every device.
Everything connected and tested in the free Smart Life app on your phone.
A walkthrough so you and your family are comfortable using the system.

Scheduling

After you order, we contact you to agree a convenient installation date. Our own technicians carry out the work — there is nothing for you to assemble or set up.

Questions about delivery to your area? Message us on WhatsApp at +20 107 016 9607 or use our Contact page.